The purpose of our recently launched think tank Redesigning Financial
Services (RFS) is to accelerate the structural transformation in the financial
services sector, but in the interests of the end-client. To this end, much of our
work is typically centered around the structural drivers of change, and less on
the „soft factors“ relevant to actually managing the change. It is in this context
that several of our stakeholders have requested that we expand our focus to
how leaders manage cultures facing disruption, how they create climates of
innovation, and how they engage employees in the transformational process.
In response, we have developed an additional building block in our RFS
framework called „Activating purpose in financial services”.